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Delta Hotels by Marriott Chicago Willowbrook has ended

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Saturday, March 14
 

12:00pm

Marriott and Oracle Installers Arrive
Saturday March 14, 2020 12:00pm - 5:00pm
TBA
  Set-up/Trainer Arrival
 
Sunday, March 15
 

12:00am

OPERA KICK-OFF MEETING
Sunday March 15, 2020 12:00am - 12:00am
TBA
  Hotel Leadership

8:00am

CONFIG DAY 1
Sunday March 15, 2020 8:00am - 5:00pm
TBA
  Hotel Leadership
 
Monday, March 16
 

8:00am

Culinary Prep
Monday March 16, 2020 8:00am - 5:00pm
TBA
  Culinary

8:00am

CONFIG DAY 2
Monday March 16, 2020 8:00am - 5:00pm
TBA
  Hotel Leadership

8:00am

Delta Service Trainer Arrival
Monday March 16, 2020 8:00am - 11:30pm
Marriott Hotel 229 W 43RD St New York, NY 10036 USA
  Set-up/Trainer Arrival
 
Tuesday, March 17
 

8:00am

Culinary Prep
Tuesday March 17, 2020 8:00am - 5:00pm
TBA
  Culinary

8:00am

CONFIG DAY 3
Tuesday March 17, 2020 8:00am - 5:00pm
TBA
  Hotel Leadership

9:00am

Delta Service Essentials Option 1
Tuesday March 17, 2020 9:00am - 12:30pm
TBA
  All Associates

9:00am

Operations Trainer Arrival
Tuesday March 17, 2020 9:00am - 3:00pm
TBA
  Set-up/Trainer Arrival

10:00am

Vendor Training
Any outside Vendor Training (Ecolab, Karcher, ect)
Tuesday March 17, 2020 10:00am - 4:00pm
TBA
  Housekeeping   Housekeeping Leaders   Culinary

1:00pm

Delta Service Essentials Option 2
Tuesday March 17, 2020 1:00pm - 4:30pm
TBA
  All Associates

4:00pm

Training Schedule Review With Leadership
Tuesday March 17, 2020 4:00pm - 5:00pm
TBA
  Hotel Leadership
 
Wednesday, March 18
 

8:00am

Food Show Planning
Wednesday March 18, 2020 8:00am - 10:00am
TBA
  Culinary

8:00am

Culinary Prep
Wednesday March 18, 2020 8:00am - 5:00pm
TBA
  Culinary

9:00am

Restaurant Zoning
Wednesday March 18, 2020 9:00am - 12:00pm
TBA
  F&B

9:00am

Opera Core Class (Part 1)
Wednesday March 18, 2020 9:00am - 12:00pm
TBA
  Front Office   Front Office Leaders   Group Housing

10:00am

Great Food Safe Food
Wednesday March 18, 2020 10:00am - 12:00pm
TBA
  F&B

10:00am

Room Prep and Staging Brand Standards Training
Wednesday March 18, 2020 10:00am - 12:00pm
TBA
  Housekeeping   Housekeeping Leaders

12:00pm

F&B Lunch Break
Wednesday March 18, 2020 12:00pm - 1:00pm
TBA
  F&B

1:00pm

Psychology of Hospitality
Wednesday March 18, 2020 1:00pm - 3:00pm
TBA
  F&B

1:00pm

Front Office Computer Lab
Wednesday March 18, 2020 1:00pm - 5:00pm
TBA
  Front Office   Front Office Leaders   Group Housing

2:00pm

Housekeeping Operartions/Service Training
Wednesday March 18, 2020 2:00pm - 5:00pm
TBA
  Housekeeping   Housekeeping Leaders

3:00pm

Food Show Prep
Wednesday March 18, 2020 3:00pm - 5:00pm
TBA
  Culinary

3:00pm

Bar Clean and Stage
Wednesday March 18, 2020 3:00pm - 5:00pm
TBA
  F&B, Bartenders

3:00pm

Grab & Go/ Pantry Clean and Stage
Wednesday March 18, 2020 3:00pm - 5:00pm
TBA
  F&B
 
Thursday, March 19
 

8:00am

Food Show Prep
Thursday March 19, 2020 8:00am - 5:00pm
TBA
  Culinary

9:00am

Steps of Service (Restaurant/IRD/Grab & Go/BQTS)
Thursday March 19, 2020 9:00am - 12:00pm
TBA
  F&B

9:00am

Opera Core Class (Part 2)
Thursday March 19, 2020 9:00am - 12:00pm
TBA
  Front Office   Front Office Leaders   Group Housing

9:00am

Room Prep/Room Inspections
Thursday March 19, 2020 9:00am - 3:00pm
TBA
  Housekeeping   Housekeeping Leaders

12:00pm

F&B Lunch Break
Thursday March 19, 2020 12:00pm - 1:00pm
TBA
  F&B

1:00pm

Bar 101- Introduction to Spirits
Thursday March 19, 2020 1:00pm - 3:00pm
TBA
  F&B

1:00pm

AYS Set-up and Training
Thursday March 19, 2020 1:00pm - 5:00pm
TBA
  Front Office

3:00pm

Ala Carte Zoning
Thursday March 19, 2020 3:00pm - 5:00pm
TBA
  F&B

3:00pm

Bar Zoning
Thursday March 19, 2020 3:00pm - 5:00pm
TBA
  F&B

3:00pm

Restaurant Zoning
Thursday March 19, 2020 3:00pm - 5:00pm
TBA
  F&B

3:00pm

Housekeeping Operartions/Service Training
Thursday March 19, 2020 3:00pm - 5:00pm
TBA
  Housekeeping
 
Friday, March 20
 

8:00am

Beverage Training - Technique and Cocktails
Friday March 20, 2020 8:00am - 11:00am
TBA
  F&B, Bartenders

9:00am

Opera Core Class (Part 3)
Friday March 20, 2020 9:00am - 12:00pm
TBA
  Front Office   Front Office Leaders   Group Housing

9:00am

Restaurant Service Role Play
Friday March 20, 2020 9:00am - 12:00pm
TBA
  Restaurant

9:00am

Room Prep Day 2/Room Inspections
Friday March 20, 2020 9:00am - 5:00pm
TBA
  Housekeeping   Housekeeping Leaders

11:00am

A la Carte Training (front office + F&B)
Friday March 20, 2020 11:00am - 12:30pm
TBA
  Culinary   F&B   Front Office

12:30pm

F&B Lunch Break
Friday March 20, 2020 12:30pm - 1:00pm
TBA
  F&B

1:00pm

Culinary Food Show
Friday March 20, 2020 1:00pm - 5:00pm
TBA
  Culinary   F&B   Front Office
 
Saturday, March 21
 

8:00am

Beverage Training - Technique and Cocktails
Saturday March 21, 2020 8:00am - 5:00pm
TBA
  F&B, Bartenders

9:00am

Stayover Training
Saturday March 21, 2020 9:00am - 10:00am
TBA
  Housekeeping   Housekeeping Leaders

9:00am

Opera Core Class (Part 4)
Speakers
JD

John Doe

JD

Jane Doe


Saturday March 21, 2020 9:00am - 12:00pm
Room 8 (Marriott Hotel) 18-20 Lisle St London, WC2H 7BA, United Kingdom
  Front Office   Front Office Leaders   Group Housing

10:00am

Housekeeping Opera Training
Saturday March 21, 2020 10:00am - 11:00am
TBA
  Housekeeping Leaders

10:00am

Breakfast Test Meal
Saturday March 21, 2020 10:00am - 12:00pm
TBA
  F&B   Culinary

10:00am

Room Prep/Room inspections Day 3
Saturday March 21, 2020 10:00am - 5:00pm
TBA
  Housekeeping   Housekeeping Leaders

12:00pm

F&B Lunch Break
Saturday March 21, 2020 12:00pm - 1:00pm
TBA
  F&B

12:30pm

Grab & Go Coffee Training
Saturday March 21, 2020 12:30pm - 2:00pm
TBA
  F&B

2:30pm

Lunch/Dinner Test Meal
Saturday March 21, 2020 2:30pm - 4:30pm
TBA
  F&B   Culinary
 
Sunday, March 22
 

9:00am

Housekeeping Cart Training
Sunday March 22, 2020 9:00am - 10:30am
TBA
  Housekeeping   Housekeeping Leaders

9:00am

Opera Core Class (Part 5)
Speakers
JD

John Doe


Sunday March 22, 2020 9:00am - 12:00pm
Room 8 350 5th Ave New York, NY 10018 USA
  Front Office   Front Office Leaders   Group Housing

10:00am

Breakfast Test Meal #2
Sunday March 22, 2020 10:00am - 12:00pm
TBA
  F&B   Culinary

10:30am

Grab and Go Test Meal
Sunday March 22, 2020 10:30am - 12:00pm
TBA
  F&B

10:30am

Room Prep/Inspection Day 4
Sunday March 22, 2020 10:30am - 2:00pm
TBA
  Housekeeping   Housekeeping Leaders

12:00pm

F&B Lunch Break
Sunday March 22, 2020 12:00pm - 1:00pm
TBA
  F&B

1:00pm

Coffee Break Set-Up
Sunday March 22, 2020 1:00pm - 2:30pm
TBA
  Culinary   Banquets

1:00pm

Operations Training - Arrival/Farewell
Sunday March 22, 2020 1:00pm - 5:00pm
TBA
  Front Office

2:00pm

Empower Training - Device Users
Sunday March 22, 2020 2:00pm - 4:30pm
TBA
  Housekeeping   Housekeeping Leaders

2:30pm

Lunch/Dinner IRD Test Meal
Sunday March 22, 2020 2:30pm - 4:30pm
TBA
  F&B, IRD

2:30pm

Lunch/Dinner Test Meal #2
Sunday March 22, 2020 2:30pm - 4:30pm
TBA
  F&B
 
Monday, March 23
 

8:30am

Welcome to MARSHA
Monday March 23, 2020 8:30am - 5:00pm
TBA
  Front Office   Front Office Leaders

9:00am

Breakfast Test Meal #3
Monday March 23, 2020 9:00am - 12:00pm
TBA
  F&B

9:00am

Linen Closets Organization
Monday March 23, 2020 9:00am - 2:00pm
TBA
  Housekeeping   Housekeeping Leaders

9:00am

Room Prep/Inspection Day 5
Monday March 23, 2020 9:00am - 5:00pm
TBA
  Housekeeping

10:00am

Grab & Go Test Meal
Monday March 23, 2020 10:00am - 11:00am
TBA
  F&B

10:00am

IRD Breakfast Test Meal
Monday March 23, 2020 10:00am - 12:00pm
TBA
  F&B, IRD

12:00pm

F&B Lunch Break
Monday March 23, 2020 12:00pm - 1:00pm
TBA
  F&B

12:30pm

Marriott Bonvoy Training
Monday March 23, 2020 12:30pm - 2:00pm
TBA
  All Associates

2:30pm

Lunch/Dinner Test Meal
Monday March 23, 2020 2:30pm - 4:30pm
TBA
  F&B
 
Tuesday, March 24
 

8:30am

MARSHA Mini Hotels
Tuesday March 24, 2020 8:30am - 12:30pm
TBA
  Group Housing

9:00am

Elite Pantry Set-Up- AM
Tuesday March 24, 2020 9:00am - 11:00am
TBA
  F&B

9:00am

Empower Review/Training
Tuesday March 24, 2020 9:00am - 12:00pm
TBA
  Front Office

9:00am

Final Room Walk/Inspection
Tuesday March 24, 2020 9:00am - 1:00pm
TBA
  Housekeeping Leaders

9:00am

F&B Prep For Opening
Tuesday March 24, 2020 9:00am - 5:00pm
TBA
  F&B

9:00am

Prep for Opening Celebration
Tuesday March 24, 2020 9:00am - 5:30pm
TBA
  Hotel Leadership

12:00pm

F&B Lunch Break
Tuesday March 24, 2020 12:00pm - 1:00pm
TBA
  F&B

12:00pm

BQT Buffet Test Meal- Opening Celebration
Tuesday March 24, 2020 12:00pm - 2:00pm
TBA
  Banquets

12:30pm

Marriott Bonvoy Training
Tuesday March 24, 2020 12:30pm - 2:00pm
TBA
  All Associates

1:00pm

Public Space Cleaning
Tuesday March 24, 2020 1:00pm - 5:30pm
TBA
  Housekeeping

2:00pm

Elite Pantry Set-Up- PM
Tuesday March 24, 2020 2:00pm - 3:00pm
TBA
  F&B
 
Wednesday, March 25
 

8:00am

Opening Day Live Support
Wednesday March 25, 2020 8:00am - 5:30pm
TBA
  All Associates

12:00pm

F&B Lunch Break
Wednesday March 25, 2020 12:00pm - 1:00pm
TBA
  F&B

12:00pm

Opening Date Celebration
Wednesday March 25, 2020 12:00pm - 5:00pm
TBA
  All Associates
 
Thursday, March 26
 

8:00am

Trainer Departure
Thursday March 26, 2020 8:00am - 1:00pm
TBA
  Set-up/Trainer Arrival

9:00am

Marsha Inventory Mgmt
Thursday March 26, 2020 9:00am - 1:00pm
TBA
  Hotel Leadership